"Accidental" Counsellors

Accidental Counsellors - Responding to Refugee Trauma-Related Presentations

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There will be times when people from refugee and asylum seeker backgrounds talk about their past traumatic experiences of war and violence to workers and volunteers, or get angry or upset, or display other types of trauma reactions. This two-day workshop has been designed to give workers not trained as counsellors some basic tips and skills for recognising and dealing with difficult behaviours in the workplace. It is mostly practical and focuses on a series of case studies and role-plays to develop skills in dealing with trauma reactions.

This workshop is suitable for people working in a range of non-clinical settings such as casework, advocacy, teaching, youth work, welfare work and community development.

This course incorporates Core Concepts in Working with People from Refugee Backgrounds on Day 1. Participants can optionally skip Day 1, however it is assumed that participants will have attended an introductory workshop by STTARS such as 'Core Concepts in Working with People from Refugee Backgrounds' or equivalent before completing Day 2.

Program Day 1 (Core Concepts)

The refugee experience

The impact of torture and other traumatic events

The stressors of resettlement and cultural transition

The stressors of seeking asylum in Australia

Cultural competence

Working within a recovery framework

Vicarious trauma and self-care

Program Day 2

What is an ‘accidental’ counsellor?

Skills for managing trauma responses: case studies and role-plays

Disclosure

Sadness and depression

Anger and aggression

Dissociation

Panic attacks

Suicide threats

Who should attend?

This workshop is suitable for people working in a range of non-clinical settings such as casework, advocacy, teaching, youth work, welfare work and community development.

Workshop Times

These workshops typically run over two days from 9am - 4.30pm

Workshop Fees

See Eventbrite for Pricing Information

The workshop fee includes entry to the workshop, a certificate of attendance, and a participant's handbook with key information from the workshop. A light morning and afternoon tea will also be provided.
 

Payment Options

All registrations are online via Eventbrite and payment is by credit card. A confirmation email will be sent to you automatically.

Venue

STTARS, 81 Angas Street, Adelaide, SA 5000

Certificates

A certificate will be emailed after the event to registered attendees.

Terms and Conditions

Workshops have a limited number of participants. Registrations close 24 hours before the event. If a minimum number of participants is not reached, a workshop may be cancelled.

Registrations will not be confirmed until full payment is received. A receipt will be emailed to you once payment has been received. Registrations may be cancelled up to 7 working days prior to the day of the event with a full refund. Cancellations giving less than 7 working days' notice will incur a 30% cancellation fee to cover administration costs.

The concession price is for full-time students and pensioners only and a photocopy or PDF of a valid concession card must be forwarded to the STTARS Training Coordinator upon registration. 

Next Scheduled

Please book via Eventbrite:

Upcoming dates:

21/03/2025

27/06/2025 (a link will be provided closer to the workshop date)
 

Contact STTARS

Email: training@sttars.org.au

Phone: (08) 8206 8900 and ask for the Practice Facilitator