Employment
Jobs @ STTARS
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Bi- Cultural Peer Support Worker
STTARS (Survivors of Torture and Trauma Assistance and Rehabilitation Services)
Fixed Term role | 0.5 FTE
Level 3 SCHADS Award 2010 | CBB salary packaging up to $15,999
Based at our Salisbury office
PD Bicultural Peer Support Worker
About CALD Mental Health Program
This specialist mental health service for culturally and linguistically diverse communities, provided by STTARS, aims to enhance the mental well-being of adults from diverse backgrounds. This flexible and culturally sensitive program aims to offer mental health information, support for accessing services, low-intensity practical support for individuals and groups, and clinical care coordination for qualifying individuals.
About the position:
Reporting to the Clinical Lead, this role involves providing individual support to clients, delivering information on mental health services, and coordinating administrative tasks.
Key responsibilities:
Offer personalized support to clients, helping them set and achieve their recovery goals.
Accompany individuals to appointments as needed, serving as their supportive advocate and representative
Collaborate with interpreters to ensure clear and effective communication with clients, families, and caregivers.
Delivering information on mental health and guiding clients to access suitable services
Assisting with intake and assessment processes by providing personal support, cultural insights, and necessary assistance
Ad-hoc admin duties as required
Qualifications/experience:
Must have completed or be willing to complete while working a Certificate IV in Mental Health/ Mental Health Peer Work/ equivalent Human Services or Community Services qualification of Certificate IV level or above; (essential)
Lived experience/demonstrated knowledge of the challenges faced by people from a migrant, refugee or asylum seeker background.
Bilingual in a language of one or more of STTARS’ target groups (Dari/Hazaragi, Swahili, or French)
Demonstrated experience working with interpreters
Demonstrated experience in accessing and navigating mental health services
Additional requirements:
Experience working within a culturally diverse setting
Knowledge of the refugee/human rights sector or other community service areas and/or experience in a not-for-profit environment.
For this position, the following documents must be provided before a formal employment offer can be made
A valid and current Working with Children Check (WWCC)
A valid and current National Criminal History Check (Police Clearance)
Photo ID
Evidence of right to work in Australia
Current SA Drivers Licence and willingness to use own registered, insured vehicle[NA1] [MK2]
What’s in it for you
With access to generous salary packaging reduce the amount of tax you pay each year
Strong commitment to personal and professional development
Comprehensive Employee Assistance Program
Become part of an organization that is driving positive social change
Applications close Monday, 27 January 2025
STTARS reserves the right to close applications prior to this date.
A position description is attached.
If you would like to enquire further about this opportunity, please contact Mehak Khandeparkar Team Leader(CALD, Mental Health) 08 8206 8900 or email recruitment at Jobs@sttars.org.au. All enquires will be treated in confidence.
HOW TO APPLY:
Applications should be sent to jobs@sttars.org.au
Recruitment activities will commence immediately and close when we have found a suitable candidate, so don’t delay in submitting your application.
Only successful applicants will be contacted.
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Intake Officer
Full-time | ongoing
Level 5 SCHADS Award 2010 | CBB salary packaging up to $15,999
Work across our two sites | offices conveniently located in the CBD and northern suburbs
About the role
Reporting to the Clinical Services Manager, the critical role of Intake Officer ensures clients are appropriately assessed, triaged and connected with appropriate services based on their needs.
Key responsibilities:
Serve as the first point of contact for referrers and potential clients, providing a welcoming and culturally sensitive intake experience.
Conduct thorough intake interviews and assessments to identify the unique needs and risks of clients, facilitating appropriate support.
Efficiently manage referrals and maintain a structured waiting list for the Program to Assist Survivors of Torture and Trauma (PASTT).
Maintain accurate, up-to-date client records and document assessment results, adhering to agency standards and contractual requirements.
Foster relationships with external stakeholders to ensure effective communication and clear referral pathways, adapting to the evolving needs of clients and the organization.
Coordinate and lead triage and allocation meetings.
Qualifications/experience:
Tertiary qualifications in social work, psychology or a related health or social science discipline or equivalent experience.
Understanding and sensitivity in the provision of support to people from a wide range of cultural and social backgrounds including people who do not speak English.
Well-developed knowledge and understanding of refugee experiences and the impacts of trauma.
Demonstrated experience in computer literacy and managing client information systems, maintaining accurate documentation and data collection.
Previous experience in conducting psycho-social assessments and risk assessment (e.g., risk of suicide). (desirable)
Additional requirements:
Experience working within a culturally diverse setting.
Knowledge of the refugee/human rights sector or other community service areas and/or experience in a not-for-profit environment.
For this position, the following documents must be provided before a formal employment offer can be made:
A valid and current Working with Children Check (WWCC)
A valid and current National Criminal History Check (Police Clearance)
Photo ID
Evidence of right to work in Australia
What’s in it for you?
Access to generous salary packaging, reducing the amount of tax you pay each year
Strong commitment to personal and professional development
Comprehensive Employee Assistance Program
Become part of an organization that is driving positive social change
HOW TO APPLY
Applications close Friday, 31 January 2025.
STTARS reserves the right to close applications prior to this date.
Applications should be sent to jobs@sttars.org.au
If you would like to enquire further about this opportunity, please contact Ana Maria Allimant Holas, Clinical Services Manager on 08 8206 8900 or email recruitment at Jobs@sttars.org.au
All enquires will be treated in confidence.
A position description is attached.